Shipping Assurance

Back to Home | Order Now!

Lost Orders

An order is considered lost if tracking never confirms package status as "delivered". If tracking shows no movement or looks to be stuck after exceeding the appropriate amount of shipping days (2-3 weeks), then orders may be considered lost and a claim can be made by contacting customer service. Claims for orders lost in-transit must be filed no later than 30 days from the last available tracking update.

Stolen Orders

An order is considered stolen if tracking confirms package status as "delivered," but the package was not received. We ask that you wait 5 days from the day your package status was marked "delivered" before contacting customer service and filing your claim. This allows time for your package to arrive. Claims for stolen orders must be filed within 15 days from the date your package was marked "delivered".

Damaged Orders

If your item arrives damaged, unusable, or in an unacceptable condition, we encourage customers to file a claim immediately. Please contact customer service and include a photo reference of the damaged item and packaging received. Claims for damaged orders must be filed within 15 days from the date your package was marked "delivered".


Fill Out The Form Below Or Call 1-877-446-3144 To Order Your Pure Chill® 2.0 Now

Step 1: Select Your Offer

How many Pure Chill® 2.0 DOUBLE OFFERS would you like to purchase? (1 DOUBLE OFFER is 2 Pure Chill® 2.0 units) How many Pure Chill® 2.0 SINGLE OFFERS would you like to purchase? (1 SINGLE OFFER is 1 Pure Chill® 2.0 unit)

Pure Chill® 2.0 Double Offer

Indicates Required Field

STEP 3: Enter Your Payment Information

STEP 4: Enter Your Billing Information

STEP 5: Enter Your Shipping Information

For a limited time only, we'll send you 1 Pure Chill® 2.0 for just $39.99 plus FREE shipping & handling! Plus, we'll DOUBLE the offer, just pay a separate $19.99 fee for the additional.

This offer is covered by our 60-Day Money Back Guarantee (less shipping, processing, handling, and fees). Sales tax will be added where applicable. Non-continental U.S. orders please add an additional $29.99 shipping surcharge.

For customer service, please call 1-877-308-4504 or email To check the status of your order, please click here.

  • By clicking Process Order, your credit card will be charged the amount above. Click only once.

  • SSL
Order Pure Chill® 2.0 Now!

*Based on independent testing resulting in 15.09% smoke removal rate of cigarette smoke constituents (carbon monoxide, tar and nicotine)

**Run time may vary based on usage, level of water at start of use and fan speed setting.